Getting started
How to make a booking
1. Make a Appointment
All consultations require an appointment at least 24 hours in advance.
You can contact us by email, phone, WeChat, and leaving a message in the contact list. We will get back to your within 2 hours.
2. Pre-counselling consultation
In order to ensure the quality of consultation, we will arrange a 15-minute telephone communication (free of charge) with all our new customers, and old customers who have not consulted with us within 6 months. So as to learn more about your situation, expectations and current status.
We will confirm the time of the formal counselling sessions during the call. Full counselling fees shall be paid before session starts. Refund policy apply.
3. Consultation starts
If you need to reschedule or cancel, you need to contact us 24-48 hours in advance. More cancel and reschedule policies please check FAQ.